Latest Visitor Information

The Park is open everyday, however venues have different opening times, or there will be construction work taking place around the Park. Please click on the links below for the latest visitor information.

West Ham United v Leicester City – Saturday 20 April 2019

Event Start: 15:00

Event Finish: 17:15


Saturday 20/04/19

Road Closure Timings

Road closure



Westfield Avenue


   19:15 /end of egress

Loop Road Closure (White Post Lane – Marshgate Lane)




19:15 /end of egress

Loop Road Closure (Marshgate Lane – Carpenters Road east)




19:15 /end of egress

Montfichet Road


19:15 /end of egress

Pool Street


19:15 /end of egress


Car parking at the Copper Box Arena


The Copper Box Arena car park is now open for use, car park charges apply.  If you are a GLL Better Member and have yet to register your licence plate number to qualify for reduced car parking fees please do so with Copper Box Arena reception.  If you are not a Better Member please ask for details of joining fees to enable you to receive discounted parking. Blue Badge parking is free and located at the front of the venue on Copper Street. The main car park is suspended on Copper Box Arena event days, when paid car parking facilities are available at the Multi Storey Car Park on Waterden Road.


Stratford Waterfront construction works 


As work starts to build East Bank, the Stratford Waterfront towpath is now closed. The temporary stairs to the towpath are now closed. Alternative access for boat tours and swan pedalos is across the Tallow Bridge.


Both lanes of the section of Carpenters Road adjacent to the Stratford Waterfront site closed in February 2019 to all road and pedestrian traffic.  The closure will be in place for at least three years during the construction of East Bank.  Alternative pedestrian and cycle routes through the Park will be signposted, and for road users there will be diversion signs in place.  Visitors coming from western approaches such as Hackney Wick should travel along Marshgate Terrace past the London Stadium to reach the south of the Park.  Access from the east will be on Montfichet Road and Pool Street, and along Sidings Street at the rear of the London Stadium to reach the north of the Park and Hackney.   The London Aquatics Centre and its car park will remain open throughout the construction period.

BUS 339 now follows a new route through the Park along Sidings Street and Marshgate Lane past the two Bobby Moore Academy schools, and leaving the Park at White Post Lane.  It will continue to stop at the London Aquatics Centre bus stop on Pool Street.  Coaches dropping off passengers should also use this stop, but waiting will not be possible; there are official coach parks on Waterden Road and Westfield Avenue.


Bird Scooter trial 


In partnership with Here East and Loughborough University, Queen Elizabeth Olympic Park is the first location in the UK to formally trial e-scooters. Electric scooters offer an environmentally friendly mode of transportation and Bird electric scooters operate in cities around the world. The trail will provide an alternative travel option from Stratford to Here East and will run until the end of June 2019. 


  • The e-scooters will be operational 7am - 9pm on weekdays and 7am - 5pm on weekends. They will not operate on Stadium event days such as West Ham F.C. Match days. The service will pause from 20 December - 7 January 2019. 
  • Scooters can be hired at Here East or near to the Information Point. Staff are available to assist at the pick up/drop off points. It’s £1 to ‘unlock’ a Scooter and 20p a minute thereafter.  
  • Scooters cannot be taken off the Park or the prescribed routes within the Park. They will cease to operate if removed. Helmets are provided, but not compulsory.
  • Users need to register online to use the service. The Bird App can be downloaded from the App Store or Google Play Store. Users must be over 18 years old and have a valid driving licence to use the service. 

Boat tours and swan pedalos


Please be aware that the boat tours and swan pedalos have now returned to the Park. The boat tours will operate everyday from 12 noon to 4pm while the swans will be open for weekends and school holidays.


Copper Street infrastructure works


As part of the work to build East Wick and Sweetwater, the Park’s next two neighbourhoods of 1,500 homes, essential works continue to install underground sewer pipes on Copper Street.


Waterden Road cycle lanes


Waterden Road cycle lanes: please note that these will not be available between the Copper Box Arena and the Multi Storey Car Park due to ongoing construction at Here East and the new housing development commencing between Copper Street and Parkes Street.  Please follow the diversion signs in place during this period.


Riverside paths


Following periods of heavy rain, the paths closest to the River Lea, especially in the north of the Park, can be prone to flooding. This is a natural part of the Park’s role as a flood basin for the housing in the Lea Valley. Please be careful near the river when water levels are high or paths are icy, and follow signage or instructions from staff if paths are closed. Never attempt to walk across frozen water.


West Ham United match day security checks


Please be aware that bag search checkpoints will be stationed directly adjacent to the bridges leading on to Stadium Island and all bags will be subject to checks on match days. Click here for more information. 



The fountains in the south of the Park operate from April to October and are closed during the winter months due to lower temperatures. The fountains are switched on from 10am - 4pm and are switched off on Stadium event days.


Photography and filming on site

Crowd filming and photography may take place on the Park and in its venues, both on event days and while the Park is in general use. These images may then be used to promote the individual event, or Queen Elizabeth Olympic Park and its venues.


Infrastructure works in the south of the Park

The new highway linking the south of the Park to Waterden Road is expected to open by late spring 2019. Work continues on this project within the temporary hoarding in place in the south of the Park. This hoarding runs from next to Stadium Bridge 2, through Mandeville Place and up to Waterden Road. All of these areas of the Park remain open during this time, but the following will require changes in route:

  • There will be no access to Stadium Bridge 3 or the Bobby Moore Academy from Mandeville Place (access from the Marshgate Lane side of Marshgate Terrace will remain unchanged).
  • On Stadium event days Bridge 2 will be open subject to security checks. Please follow the directions of stewards to reach Bridge 3 from Mandeville Place.
  • Alternative cycle parking can be found near Carpenters Road Lock, and at the Copper Box Arena.
  • Alternative routes are in place for access to the Great British Gardens.
  • There are temporary lane closures on Clarnico Lane, Waterden Road and Carpenters Road to create the new junctions for the roadways.


Please see here for a map of the changes. Cyclists and pedestrians are asked to take care around areas of hoarding, especially in busy areas or on narrow routes.


WiFi available across Queen Elizabeth Olympic Park


Visitors now have access to free WiFi across the Park, including many of its venues. To sign into the Park's free WiFi, simply select it from the list of available networks. You will then be asked to provide your name and email address as part of a short registration process.


Queen Elizabeth Olympic Park Waterways update 


The loop of waterways around the London Stadium, which includes the Old River Lea, City Mill River and St Thomas Creek, is open to public navigation for cruising without the need for prior booking.

Customers wishing to book passage through Carpenters Road, City Mill or Three Mills Lock can now do so by clicking here.


A minimum 7 days notice is required to make a booking and bookings can be made more than one year in advance. Passage is available 9am to 5pm every day with the exception of closures for maintenance, events security or unsafe weather conditions for navigation. Planned closures will be advertised using our normal channels and procedures.


If you have any queries in relation to lock bookings in the Park please email or call 0303 040 4040


A map of the waterways is available here.




General use of drones and remote controlled flying models is not permitted on any area of Queen Elizabeth Olympic Park. Only commercial drone activity is permitted and requires a 1 month notice period to assess and turn around applications. Applications can be made to and must conform to CAA standards for UAV flights together with the Air Navigation Order 2009. Drones* are remote controlled aeroplanes, helicopters or other flying models often fitted with a camera.


*Drones are remote controlled aeroplanes, helicopters or other flying models often fitted with a camera.   

*AKA UAV’s Unmanned Ariel Vehicles


Picnicking at Queen Elizabeth Olympic Park


Visitors to the Park are very welcome to picnic in many of the area's wonderful green spaces. The Park and its venues are often very busy with a huge programme of events and activities, so it's always good to check this page and our events listing for details of what's happening when and where and for details of closures of outdoor spaces, paths, roads or venues.


For groups of more than 30 people, you will need to contact our Events team to discuss locations and terms and conditions. Find out more, and read our general guidance on picnicking in the Park, here.


West Ham United's Stadium Store


West Ham United’s Stadium Store in the Park is now open. For more information click here. The opening hours are:

Monday to Friday: 9.30am-5pm
Saturday: 9am-5pm
Sunday: 11am-5pm
Matchday: 9am-Kick-off (Re-opens after final whistle) 


07:00 - 20:00