Latest Visitor Information

The Park is open everyday, however venues have different opening times, or there will be construction work taking place around the Park. Please click on the links below for the latest visitor information.


 

Works on the footpath outside the Copper Box Arena 

LLDC are improving a section of footpath on Waterden Road outside of the Copper Box Arena. The improvement works will be performed on Monday 17 December 2018 and will require a small section of the footpath to be closed and dedicated cycle lane to have a small section with restrictions. Signage will be installed directing pedestrians and cyclists of minor diversions. 

Car parking at the Copper Box Arena

The car park at the Copper Box Arena opens in the week of 10 December 2018.  This is a paid car park with an automatic number plate recognition system.  You must be a user of the Copper Box Arena to park here, and pay for your parking within the venue.  Discounts are available for venue members; please complete the registration form at Reception and allow 48 hours for this to be processed.  Blue Badge parking is free and located at the front of the venue on Copper Street.  The main car park is suspended on Copper Box Arena event days, when paid car parking facilities are available at the Multi Storey Car Park on Waterden Road.

Pool closures at London Aquatics Centre

There are partial pool closures taking place from December 10th until 21 December at the London Aquatics Centre, for maintenance work to the moveable pool floors and the training pool lightening. This essential work will ensure London Aquatics Centre continues to provide the best level of service offered.

There are no full closures at the London Aquatics Centre , however the Training Pool and Diving Pool will both be closed for a short amount of time and the Competition Pool will be operating at 25 metres for two days.

Please see the pool closure dates below:

 

• Training pool 1 on December 10, 11, 12

• Training pool 2 on December 13, 14, 21

• Competition Pool open 25 meter on December 19, 20

• Dive pool on December 17, 18 

ArcelorMittal Orbit closure 20 December

 

Please be aware that the ArcelorMittal Orbit will be closed from 2pm on 20 December for a private event.

 

Re-turfing near Olympic Rings

New turf has been laid by the Olympic Rings, to allow this to become established the area will temporarily be unavailable to public until December 2018. Alfred's Meadow will remain accessible.

Path closure for resurfacing works

Carpenters Road Lock area: the footpath that winds up from Carpenters Road to Mandeville Place is currently closed to complete resurfacing of this area.

  

Stratford Waterfront construction works 

As work starts to build East Bank, the Stratford Waterfront towpath is now closed. Alternative access for boat tours and swan pedalos is across the Tallow Bridge.

The section of Carpenters Road adjacent to the Stratford Waterfront site will be closed from 3 January 2019 to all road and pedestrian traffic.  The closure will be in place for at least three years during the construction period.  Alternative pedestrian and cycle routes through the Park will be signposted, and for road users there will be diversion signs in place.  Visitors coming from western approaches such as Hackney Wick should travel along Marshgate Terrace past the London Stadium to reach the south of the Park.  Access from the east will be on Montfichet Road and Pool Street, and along Sidings Street at the rear of the London Stadium to reach the north of the Park and Hackney. The London Aquatics Centre and its car park will remain open throughout the construction period.

Bus 339 will follow a new route through the Park from the end of December 2018, along Sidings Street and Marshgate Lane past the two Bobby Moore Academy schools, and leaving the Park at White Post Lane.

Stadium Bridge 2 closure

Stadium Bridge 2 will be closed as a through-route from Mandeville Place to Stadium island from 10 - 21 December 2018 for the completion of utility works. Please use Bridge 1 as an alternative route.

Bird Scooter trial 

In partnership with Here East and Loughborough University, Queen Elizabeth Olympic Park is the first location in the UK to formally trial e-scooters. Electric scooters offer an environmentally friendly mode of transportation and Bird electric scooters operate in cities around the world. Thr trail will provide an alternative travel opton from Stratford to Here East and will run until 4 February 2019. 

  • The e-scooters will be operational 7am - 9pm on weekdays and 7am - 5pm on weekends. They will not operate on Stadium event days such as West Ham F.C. Match days. The service will pause from 24 December - 2 January 2019. 
  • Scooters can be hired at Here East or near to the Information Point. Staff are available to assist at the pick up/drop off points. It’s £1 to ‘unlock’ a Scooter and 20p a minute thereafter.  
  • Scooters cannot be taken off the Park or the prescribed routes within the Park. They will cease to operate if removed. Helmets are provided, but not compulsory.
  • Users need to register online to use the service. The Bird App can be downloaded from the App Store or Google Play Store. Users must be over 18 years old and have a valid driving licence to use the service. 

Boat tours and swan pedalos

Please be aware that the boat tours and swan pedalos are currently closed and will reopen in early spring.

Copper Street infrastructure works

As part of the work to build East Wick and Sweetwater, the Park’s next two neighbourhoods of 1,500 homes, essential works need to be undertaken to install underground sewer pipes on Copper Street. To do this, there will need to be phases of road closures. 

The next phase of work will begin in February 2019.

Marshgate Terrace

There will be a single lane only available near the Bobby Moore Academy Primary School during current works.

Waterden Road cycle lanes

 

Waterden Road cycle lanes: please note that these will not be available between the Copper Box Arena and the Multi Storey Car Park due to ongoing construction at Here East and the new housing development commencing between Copper Street and Parkes Street.  Please follow the diversion signs in place during this period.

 

Riverside paths

Following periods of heavy rain, the paths closest to the River Lea, especially in the north of the Park, can be prone to flooding. This is a natural part of the Park’s role as a flood basin for the housing in the Lea Valley. Please be careful near the river when water levels are high, and follow signage or instructions from staff if paths are closed.

West Ham United match day security checks

Please be aware that bag search checkpoints will be stationed directly adjacent to the bridges leading on to Stadium Island and all bags will be subject to checks on match days. Click here for more information. 

Fountains

The fountains in the south of the Park operate from March to October and are closed during the winter months due to lower temperatures.

Photography and filming on site

During events on the Park, crowd filming and photography may take place. These images may then be used to promote the individual event, or Queen Elizabeth Olympic Park and its venues.

Infrastructure works in the south of the Park

The new highway linking the south of the Park to Waterden Road is expected to open by Easter 2019. Work continues on this project within the temporary hoarding in place in the south of the Park. This hoarding runs from next to Stadium Bridge 2, through Mandeville Place and up to Waterden Road. All of these areas of the Park remain open during this time, but the following will require changes in route:

• There will be no access to Stadium Bridge 3 or the Bobby Moore Academy from Mandeville Place (access from the Marshgate Lane side of Marshgate Terrace will remain unchanged). 
• On Stadium event days Bridge 2 will be open subject to security checks. Please follow the directions of stewards to reach Bridge 3 from Mandeville Place. 
• Alternative cycle parking can be found near Carpenters Road Lock, and at the Copper Box Arena.
• Alternative routes are in place for access to the Great British Gardens.

• There will be temporary lane closures on Clarnico Lane, Waterden Road and Carpenters Road to create the new junctions for the roadways.

Please see here for a map of the changes. Cyclists and pedestrians are asked to take care around areas of hoarding, especially in busy areas or on narrow routes.

WiFi available across Queen Elizabeth Olympic Park

Visitors now have access to free WiFi across the Park, including many of its venues. To sign into the Park's free WiFi, simply select it from the list of available networks. You will then be asked to provide your name and email address as part of a short registration process.

Queen Elizabeth Olympic Park Waterways Update 

The loop of waterways around the London Stadium, which includes the Old River Lea, City Mill River and St Thomas Creek, is open to public navigation for cruising without the need for prior booking.

Customers wishing to book passage through Carpenters Road, City Mill or Three Mills Lock can now do so by clicking here.

A minimum 7 days notice is required to make a booking and bookings can be made more than one year in advance. Passage is available 9am to 5pm every day with the exception of closures for maintenance, events security or unsafe weather conditions for navigation. Planned closures will be advertised using our normal channels and procedures.

If you have any queries in relation to lock bookings in the Park please email or call 0303 040 4040

A map of the waterways is available here.

Drones

General use of drones and remote controlled flying models is not permitted on any area of Queen Elizabeth Olympic Park. Only commercial drone activity is permitted and requires a 1 month notice period to assess and turn around applications. Applications can be made to film@londonlegacy.co.uk and must conform to CAA standards for UAV flights together with the Air Navigation Order 2009. Drones* are remote controlled aeroplanes, helicopters or other flying models often fitted with a camera.

*Drones are remote controlled aeroplanes, helicopters or other flying models often fitted with a camera.   
*AKA UAV’s Unmanned Ariel Vehicles

Picnicking at Queen Elizabeth Olympic Park

Visitors to the Park are very welcome to picnic in many of the area's wonderful green spaces. The Park and its venues are often very busy with a huge programme of events and activities, so it's always good to check this page and our events listing for details of what's happening when and where and for details of closures of outdoor spaces, paths, roads or venues.

For groups of more than 30 people, you will need to contact our Events team to discuss locations and terms and conditions. Find out more, and read our general guidance on picnicking in the Park, here.

West Ham United's Stadium Store

West Ham United’s Stadium Store in the Park is now open. For more information click here. The opening hours are:

Monday to Friday: 9.30am-5pm
Saturday: 9am-5pm
Sunday: 11am-5pm
Matchday: 9am-Kick-off (Re-opens after final whistle) 

 

07:00 - 20:00