Privacy Policy

London Legacy Development Corporation’s commitment to Privacy

Introduction
The information we collect about you
How we use your information
Enewsletter 
Cookies
Opting out of marketing messages 
Finding out what information the London Legacy Development Corporation holds about you
Changes to our Privacy Policy
Contacting the London Legacy Development Corporation about this Privacy Policy

Introduction
The website is maintained by the London Legacy Development Corporation.   We are a statutory body and are responsible for the long-term planning, development, management and maintenance of Queen Elizabeth Olympic Park.

The London Legacy Development Corporation is committed to protecting your privacy and processing your personal data in accordance with the relevant data protection legislation. This policy explains how the information we collect about you is used and kept securely. It also explains your privacy choices when using our website as well as your right to access your information.

The information we collect about you
We may collect the following information about you through our website but only if you provide it to us voluntarily. We will not collect this without your knowledge.

• Your name, email address, postal address and any other information you submit in a specific enquiry, request form, consultation or planning response and job application. It will be made clear why you are providing this data, e.g. to post you tickets if you have successfully won a competition to win them.
• The IP address of the computer or smartphone you are using to browse the website. The IP address is a unique way for computers to identify each other. This information may be used to highlight the geographic spread of our website users; enabling us to plan website developments. 

How we use your information
We may use your personal information for a number of purposes, including to:

• Deal with your requests and enquiries, and contact you as a result of those enquiries. This would include contacting you if you have applied for an advertised job with the London Legacy Development Corporation. The data you supply for in these cases will only be used for correspondence relating to your request, but may be shared with third parties if that is necessary to answer your query. It will always be used for a service communication, and never for a marketing communication.
• To enter you into a prize draw if you have entered a competition – this data is then securely destroyed. 
• Use the IP address of your computer or phone to analyse how the website is used so that we can improve the user experience. This IP address will not be used to identify you. 
• To send you our marketing enewsletter, with your consent (see further details below). You can opt out of this communication at any time.

We will not share your data with third parties for marketing purposes unless you actively consent that we can do this – which we will make very clear. You can change the consent at any time by emailing customerservices@queenelizabetholympicpark.co.uk. Information you supply relating to your request may be kept on record, but it will not be used in any other way. To find out more, contact our Data Protection Officer (see details below). 

The internet can be an insecure place at times, so be careful. 

Enewsletter
We use Dotmailer as our service provider for sending the Park marketing enewsletter. Data is stored securely and is not shared with anyone else, or used for any other purposes. Dotmailer’s Terms and Conditions can be read here.

We gather statistics around enewsletter opening and clicks to ascertain the most popular content, allowing us to ensure the enewsletter is continues to contain relevant content for subscribers. 

By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.  

You should be over 18 to sign up for our enewsletter.

Cookies 
A cookie is a small text file stored on a user’s computer, tablet or mobile phone when you visit a website. 

Cookies are managed by your internet browser.

For more information about how QueenElizabethOlympicPark.co.uk uses cookies, please read our Cookie Policy.

Opting out of marketing messages 
If you currently receive any marketing communications from London Legacy Development Corporation and no longer wish to do so, please let us know by contacting us at customerservices@queenelizabetholympicpark.co.uk. In addition, every marketing enewsletter will also have a clear ‘unsubscribe’ button. Please note if you are unsubscribing from the enewsletter, this may take up to 28 days to be registered.

How to find out what information the London Legacy Development Corporation holds about you
Data protection law gives you the right to ask us about what information we may hold about you. It also gives you the right to ask that we remove that data and if it is inaccurate to correct it. 
If you have a question or request about your personal data, please contact: 

Data Protection Officer
London Legacy Development Corporation


Level 10
1 Stratford Place
Montfichet Road
London
E20 1EJ

020 3288 1800
Or email: dataprotection@londonlegacy.co.uk

You will need to provide some identification, where reasonably required. 

Changes to our Privacy Policy
We review our Privacy Policy and updates will appear on this page when necessary. This Privacy Policy was last updated on 6 August 2018.

Contacting the London Legacy Development Corporation about this Privacy Policy

If you have any questions or comments about this Privacy Policy or any other questions about data protection please write to us:

London Legacy Development Corporation
Level 10
1 Stratford Place
Montfichet Road
London
E20 1EJ

Or email: customerservices@QueenElizabethOlympicPark.co.uk

Updated: 6 August 2018