If you have a comment or question about the Park itself, you can call our customer service helpline on 0800 0722 110 (helpline hours are 8am to 8pm), or email [email protected]. For concerts and events at London Stadium, see contact details below.

 

You should always call 999 first if you are in any danger.

 

You can also follow us on Twitter, find us on Facebook and on Instagram.

 

Venue Enquiries 

For general enquiries for individual venues, please contact the below:   

London Stadium

Email: [email protected]

Telephone: 020 8522 6001

 

ArcelorMittal Orbit

Email: [email protected]

Telephone: 0333 8008 099

 

The Copper Box Arena

Email: [email protected]

Telephone: 020 8221 4900

 

London Aquatics Centre  

Telephone: 020 8536 3150

 

Lee Valley Hockey and Tennis Centre

Email: [email protected] 

Telephone: 0300 003 0614

 

Lee Valley VeloPark: 

Email: [email protected] 

Telephone: 0300 003 0613

 

Corporate enquiries

To get in touch with the London Legacy Development Corporation, the organisation responsible for developing and managing the Park, please use the following details.

Post
The London Legacy Development Corporation, the organisation responsible for developing and managing the Park, is currently unable to receive and respond to any postal communication until further notice.  Any critical communication should be emailed to [email protected].

Calls
Thank you for calling the London Legacy Development Corporation.  Unfortunately, calls cannot be received or transferred at this present time and we are currently working to resolve this issue.  If you would like to speak to one of our reception team please contact 07546310888 during the hours of 9am and 5pm.

 

 

Access to information under the Freedom of Information Act and the Environmental Information Regulations

If you wish to make a request for information held by the London Legacy Development Corporation you do not need to know which Act applies; we will determine the most appropriate legislative procedures for your particular request. 

Please go to this page for more information on how to submit a request.

  • Please contact us using the following details and ask for the Planning Policies and Decisions Team.

    Telephone

    020 3288 8820

    Email

    [email protected]

  • For all media enquiries, please call the Press Office on +44 (0)20 3734 9010.

    You can find a selection of images for the Park here. If you want to request a specific image, you can contact the Press Office by calling +44 (0) 20 3734 9010, which is staffed 24/7, or emailing [email protected], which is staffed during office hours only. Please note, the Press Office cannot deal with general enquiries about the Park from visitors. If you have a general enquiry please visit our Contact Us page.

  • The London Legacy Development Corporation is committed to providing a high quality service to everyone we deal with, including visitors to Queen Elizabeth Olympic Park.

    In order to do this we need you to give us any comments about our service, and to tell us when we get things wrong. 

    If you are making a complaint, we want to help you resolve it as quickly as possible. Please contact us at [email protected]

    You can find more information on our complaints policy, including how we handle each complaint, here.

  • As part of our commitment to safeguarding children and vulnerable adults on the Park, we have a dedicated Safeguarding Officer and a¬†mailbox for reporting any issues. If you are concerned about a safeguarding issue on the Park, please email [email protected]