We have seven ‘Pride Colt Plus’ mobility scooters available for hire on the Park. These can be collected and returned to the Visitor Information Point. Customers are required to provide valid ID (driver’s license, passport or a utility bill dated from the last three months) and agree to our terms and conditions of hire as well as receive some basic training to operate the scooter safely. Scooters are charged at £5 per hire – this is an all-day charge (until service close).
Please Note: whilst you can hire scooters in Westfield Shopping Centre, these cannot be used on the Park. Both services run independently from each other.
We have fives standard size manual wheelchairs available for hire on the Park as well as one children's wheelchair and one larger/bariatric wheelchair. These can be collected and returned to the Information Point. Customers will be required to provide valid ID (driver's license, passport or a utility bill dated from the last three months) and agree to our terms and conditions of hire. Manual wheelchairs are charged at £3 per hire – this is an all-day charge (until service close).
Accessible Mobility Buggy (Temporarily suspended)
We currently have two electric mobility ‘golf’ buggies. One is wheelchair accessible and can accommodate up to five passengers and one wheelchair user per trip. Ramped access is available at the side of the buggy. The other is capable of accommodating up to seven seated passengers per trip.
The buggies are driven by our Park Champion volunteers. This service is free of charge for visitors with mobility needs and one companion (when appropriate). Subject to availability, family members and friends will be able to travel alongside but should be prepared to walk if the service is in high demand.
On operational days when there are no special events on the Park, the mobility buggy leaves the Information Point at 10am, 12noon and 2pm and runs on a circular route around the whole Park passing each of the major venues.
Passengers can either stay on board for the duration of the trip or be dropped off at Park venues on request.
Please Note: for passengers choosing to get off the buggy, return spaces will be subject to availability.
Volunteer 'Sighted' Guides
For visitors with visual impairment, our Park Champion volunteers can assist, support and guide around the Park as required for up to two-hour slots.
Visitors can arrange to meet a Park Champion at the Visitor Information Point and the service is free of charge.
This service is dependent on having volunteers available who have received the appropriate sighted guide training, provided by Guide Dogs UK. We, therefore, recommend that you book this service as early in advance as possible to ensure a suitably trained volunteer is available on the day of your visit.