Latest Visitor Information

The Park is open everyday, however venues have different opening times, or there will be construction work taking place around the Park. Please click on the links below for the latest visitor information.

• West Ham United match day security checks 
• Fountains in the south of the Park
• Queen Elizabeth Olympic Park Waterways Update
WiFi available across Queen Elizabeth Olympic Park
Tumbling Bay Playground water pump maintenance
Drones
Security checks at the Park
Picnicking at Queen Elizabeth Olympic Park 


West Ham United match day security checks

Please be aware that bag search checkpoints will be stationed directly adjacent to the bridges leading on to Stadium Island and all bags will be subject to checks on match days. Click here for more information. 

Fountains

The Fountains in the south of the Park will be switched on from 10am—4pm daily throughout September and October, with the exception of major event days when they will be switched off. Please check the What's On page for details of events on the Park. The fountains will be switched off from the start of November for the winter season.

Queen Elizabeth Olympic Park Waterways Update 

In July 2017 the Loop of waterways around the London Stadium, which includes the Old River Lea, City Mill River and St Thomas Creek, will open to public navigation for cruising without the need for prior booking.

Closures will occur from time to time as part of the security requirements for high profile events in the Park.  Boaters will be notified in advance of any closures via the Canal and River Trust stoppage notifications and notices on site. 

From August 2017 onwards, Waterworks River and Three Mills Wall River, which runs adjacent to the loop, will be accessible by prior booking only through Carpenters Road Lock, City Mill Lock and Three Mills Lock as it is a flood relief channel. The booking system will be accessible online and through contacting the Canal and River Trust. Access onto the Waterworks River will be available from 9am to 5pm seven days a week with the exception of closures for maintenance, events security or unsafe weather conditions for navigation. Planned closures will be advertised using the Canal and River Trust's normal channels and procedures. 

A map of the waterways is available here

WiFi available across Queen Elizabeth Olympic Park

Visitors now have access to free WiFi across the Park, including many of its venues. To sign into the Park's free WiFi, simply select it from the list of available networks. You will then be asked to provide your name and email address as part of a short registration process.

Tumbling Bay Playground water pump maintenance

Please note that one of the water pumps is currently undergoing maintenance and will be back up and running as soon as possible!

Drones

General use of drones and remote controlled flying models is not permitted on any area of Queen Elizabeth Olympic Park. Only commercial drone activity is permitted and requires a 1 month notice period to assess and turn around applications. Applications can be made to film@londonlegacy.co.uk and must conform to CAA standards for UAV flights together with the Air Navigation Order 2009. Drones* are remote controlled aeroplanes, helicopters or other flying models often fitted with a camera.

*Drones are remote controlled aeroplanes, helicopters or other flying models often fitted with a camera.   
*AKA UAV’s Unmanned Ariel Vehicles

Security checks at the Park

In light of recent events we have increased security both on the Park and at our venues. If you are visiting one of our venues, please allow a little more time for bag checks and searches and consider if you need to bring a bag with you.

Carpenters Road Lock Towpath

Restoration is nearing completion and the towpaths are starting to reopen. Carpenters Road lock was a major part of 1930s flood alleviation work in the Lower Lea Valley. Unused for over 40 years its restoration will bring a forgotten piece of local heritage back to life in the heart of the Park. For more information please visit the Canal and River Trust website.

Boat tours and Swan Pedalos availability

Please be aware that boat tours will not be operational on the park on West Ham United match days at the Stadium, but will be operating throughout the Summer.

Picnicking at Queen Elizabeth Olympic Park

Visitors to the Park are very welcome to picnic in many of the area's wonderful green spaces. The Park and its venues are often very busy with a huge programme of events and activities, so it's always good to check this page and our events listing for details of what's happening when and where and for details of closures of outdoor spaces, paths, roads or venues.

For groups of more than 30 people, you will need to contact our Events team to discuss locations and terms and conditions. Find out more, and read our general guidance on picnicking in the Park, here.

West Ham United's Stadium Store

West Ham United’s Stadium Store in the Park is now open. For more information click here. The opening hours are:

Monday to Friday: 9.30 – 5pm
Saturday: 9am to 5pm
Sunday: 11am to 5pm 

07:00 - 20:00