Latest Visitor Information

The Park is open everyday, however venues have different opening times, or there will be construction work taking place around the Park. Please click on the links below for the latest visitor information.

• Road closures for West Ham matches
• Partial closure of Tumbling Bay Play Area for maintenance works
• Here East temporary bus stop at Stratford City
• Change in Westfield Avenue entrance to Queen Elizabeth Olympic Park
• Refurbishment of the external stairs at the London Aquatics Centre
• West Ham United match day security checks
• Fountains in the south of the Park
• Riverside paths
• Infrastructure works in the south of the Park
WiFi available across Queen Elizabeth Olympic Park
• Queen Elizabeth Olympic Park Waterways Update
Drones
Boat tours
Picnicking at Queen Elizabeth Olympic Park 


Road closures for West Ham matches

The following roads will be closed to traffic around the time of West Ham United football matches, with diversions put in place:

Sunday 29 April – West Ham vs Manchester City. Westfield Avenue, Loop Road (White Post Lane to Carpenters Road East) and Montfichet Road will be closed from approximately 11.15am to 5.45pm.

Partial closure of Tumbling Bay Play Area for maintenance works

Due to essential maintenance works, the northern end of Tumbling Bay Play Area is currently closed. Please note that there is an additional play area in the south of the Park which you may wish to use.

Here East temporary bus stop at Stratford City

There are currently some roadworks in place which are effecting the Here East shuttle bus route. Therefore, the Stratford City Station bus stop has temporarily moved across the road to the Stratford City Bus Station and will depart from Bus Stop W. The rest of the shuttle route will remain the same, departing from Stratford International at Bus Stop E and arriving in the Yard at Here East. View the map here

Change in Westfield Avenue entrance to Queen Elizabeth Olympic Park

From Monday 22 January, the main entrance to the south of Queen Elizabeth Olympic Park on Westfield Avenue has changed. The temporary entrance opposite John Lewis has been closed, and a new permanent entrance has been opened opposite The Cow pub in Westfield Stratford City, going through International Quarter London and Endeavour Square. A new crossing has been put in place to support this change, and maps and signs have been updated. Visitors to the north of the Park, including the Lee Valley venues and the Copper Box Arena, will not be affected by this change.

Please see here for a map of the Park reflecting these changes.

Refurbishment of the external stairs at the London Aquatics Centre

From Friday 23 March until Wednesday 25 April, works will take place to upgrade the external stairs at the London Aquatic Centre. Step free access will be available by using the adjacent lift, whilst stepped access will be available just a few steps away to the north. Directional signage will be installed during the works to prevent any impact on visitors.

West Ham United match day security checks

Please be aware that bag search checkpoints will be stationed directly adjacent to the bridges leading on to Stadium Island and all bags will be subject to checks on match days. Click here for more information. 

Fountains

The fountains in the south of the Park will be on 10am – 4pm, from Friday 30 March. Please note that the fountains will not be operational on Stadium event days (such as West Ham United home games), or if the temperature falls below 5 degrees celsius.

Riverside paths

Following periods of heavy rain, the paths closest to the River Lea, especially in the north of the Park, can be prone to flooding. This is a natural part of the Park’s role as a flood basin for the housing in the Lea Valley. Please be careful near the river when water levels are high, and follow signage or instructions from staff if paths are closed.

Infrastructure works in the south of the Park

In order to build new infrastructure to support the development of new communities at Queen Elizabeth Olympic Park and its surrounding areas, new areas of temporary hoarding will be in place in the south of the Park from January 2018 to winter 2018. This hoarding will run from next to Stadium Bridge 2, through Mandeville Place and up to Waterden Road. All of these areas of the Park will remain open during this time, but the following will require changes in route:

• From June access to the Copper Box Arena or Here East coming from Westfield Avenue or the south of the Park will now involve crossing into the north of the Park, due to pavement closures (similarly, access to the south of the Park from the Copper Box Arena or Here East will involve a diversion). Please take care when crossing the road, and use recommended crossing points.
• There will be no access to Stadium Bridge 3 or the Bobby Moore Academy from Mandeville Place (access from the Marshgate Lane side of Marshgate Terrace will remain unchanged). 
• On Stadium event days Bridge 2 will be open subject to security checks. Please follow the directions of stewards to reach Bridge 3 from Mandeville Place. 
• The Mandeville Place/ Stadium Bridge 2 cycle parking will be unavailable. Alternative cycle parking can be found near Carpenters Road Lock, and at the Copper Box Arena.
• Alternative routes will be put in place for access to the Great British Gardens.
• The temporary entrance to the Park from opposite the Monier Road Bridge will be closed, and alternative routes will be put in place.

Please see here for a map of the forthcoming changes. Cyclists and pedestrians are asked to take care around areas of hoarding, especially in busy areas or on narrow routes.

WiFi available across Queen Elizabeth Olympic Park

Visitors now have access to free WiFi across the Park, including many of its venues. To sign into the Park's free WiFi, simply select it from the list of available networks. You will then be asked to provide your name and email address as part of a short registration process.

Queen Elizabeth Olympic Park Waterways Update 

The loop of waterways around the London Stadium, which includes the Old River Lea, City Mill River and St Thomas Creek, is open to public navigation for cruising without the need for prior booking.

Customers wishing to book passage through Carpenters Road, City Mill or Three Mills Lock can now do so by clicking here.

A minimum 7 days notice is required to make a booking and bookings can be made more than one year in advance. Passage is available 9am to 5pm every day with the exception of closures for maintenance, events security or unsafe weather conditions for navigation. Planned closures will be advertised using our normal channels and procedures.

If you have any queries in relation to lock bookings in the Park please email or call 0303 040 4040

A map of the waterways is available here.

Drones

General use of drones and remote controlled flying models is not permitted on any area of Queen Elizabeth Olympic Park. Only commercial drone activity is permitted and requires a 1 month notice period to assess and turn around applications. Applications can be made to film@londonlegacy.co.uk and must conform to CAA standards for UAV flights together with the Air Navigation Order 2009. Drones* are remote controlled aeroplanes, helicopters or other flying models often fitted with a camera.

*Drones are remote controlled aeroplanes, helicopters or other flying models often fitted with a camera.   
*AKA UAV’s Unmanned Ariel Vehicles

Boat tours

Please be aware that boat tours are now fully operational. 

Picnicking at Queen Elizabeth Olympic Park

Visitors to the Park are very welcome to picnic in many of the area's wonderful green spaces. The Park and its venues are often very busy with a huge programme of events and activities, so it's always good to check this page and our events listing for details of what's happening when and where and for details of closures of outdoor spaces, paths, roads or venues.

For groups of more than 30 people, you will need to contact our Events team to discuss locations and terms and conditions. Find out more, and read our general guidance on picnicking in the Park, here.

West Ham United's Stadium Store

West Ham United’s Stadium Store in the Park is now open. For more information click here. The opening hours are:

Monday to Friday: 9.30am-5pm
Saturday: 9am-5pm
Sunday: 11am-5pm
Matchday: 9am-Kick-off (Re-opens after final whistle) 

07:00 - 20:00

<!-- -->